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Title: Virtual self-service : accessing HKUST Library's web resources
Authors: Chan, Diana L. H.
Keywords: Library service trends
Database usage
E-journal usage
Subject guides
Internet resources
Usage studies
Issue Date: Nov-2005
Citation: Online information & education conference 2005, Thailand, November 16-19, 2005, Suan Dusit Rajabhat University.
Abstract: Although reference transactions declined over the years, we saw a rise inhits on our library homepage and its resources. This session will examine how HKUST Library improved self-service on its website; how we use programs, cgi scripts, style sheets, etc. to make our databases, subject guides and quality internet sites more accessible and easily discovered; how we select internet sites, maintain the links and compile subject guides to help users find what they need.
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