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HKUST Institutional Repository >
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Please use this identifier to cite or link to this item:
http://hdl.handle.net/1783.1/259
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| Title: | An event driven approach to customer relationship management in e-brokerage industry |
| Authors: | Chiu, Dickson K. W.
Chan, Wesley C. W.
Lam, Gary K. W.
Cheung, Shing-Chi
Luk, Franklin T. |
| Keywords: | Event driven approach
Customer relationship management
Electronic brokerage industry |
| Issue Date: | Jan-2003 |
| Citation: | The 36th Hawaii International Conference on System Sciences (HICSS-36), Hawaii, 6-9 January 2003. |
| URI: | http://hdl.handle.net/1783.1/259 |
| Appears in Collections: | CSE Presentations
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Files in This Item:
| File |
Description |
Size | Format |
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| hicss36eccrm.ppt | | 1103Kb | Microsoft Powerpoint | View/Open |
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