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Please use this identifier to cite or link to this item:
http://hdl.handle.net/1783.1/3460
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| Title: | Assessment at the HKUST Information Commons |
| Authors: | Wong, Gabrielle K. W. |
| Keywords: | Information Commons
Assessment
User surveys |
| Issue Date: | Jun-2008 |
| Abstract: | The article reports how the HKUST Library uses usage statistics and a satisfaction survey to identify users' needs, expose strengths and weaknesses of the service, and set direction for future development. |
| Description: | Paper submitted to the journal 'Reference Services Review' |
| URI: | http://hdl.handle.net/1783.1/3460 |
| Appears in Collections: | LIB Preprints
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Files in This Item:
| File |
Description |
Size | Format |
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| icassess.pdf | | 690Kb | Adobe PDF | View/Open |
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