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Title: Piloting an information commons at HKUST Library
Authors: Wong, Gabrielle K. W.
Keywords: Academic libraries
Hong Kong
Information management
Project evaluation
Information Commons
Issue Date: May-2009
Citation: Reference Services Review, v. 37, iss. 2, p. 178-189
Abstract: At the pilot phase, assessment is crucial. The article reports how the HKUST Library monitors usage and conducted satisfaction surveys to identify users’ needs, expose strengths and weaknesses of the service, and set direction for future development.
Rights: © copyright Emerald Group Publishing Limited
Appears in Collections:LIB Journal/Magazine Articles

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