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Title: A document supply service model in an electronic age
Authors: Kwok, Louisa W. W. Y.
Keywords: Information service
Document supply service
Electronic document delivery
Interlibrary loan
Issue Date: Apr-1997
Citation: Online information, Hong Kong 97: the 2nd Asian Information Meeting: Proceedings, Hong Kong, 8-10 April 1997 p. 81-86
Abstract: The advancement of technology in the recent years has offered libraries unprecedented opportunities to improve users' access to bibliographic information. The expanded information access increases users' expectation and desire for the physical access of documents. However, technological development in the delivery of actual documents has not been keeping the same pace. Only until very recently publishers and document suppliers have realised and responded to the demand by actively developing the business of electronic document supply.
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