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Title: If you build it, they will come : an intra-institutional user engagement process in the Learning Commons 以「用者参与」的概念推广综合研习坊
Authors: Chan, Diana L. H. (陳麗霞)
Wong, Gabrielle K. W. (黄家慧)
Keywords: Learning Commons
User engagement
User outreach
Service promotion
Issue Date: Jun-2012
Citation: 2012年中文数字出版与数字图书馆国际研讨会,CDPDL2012,中国 云南 昆明,2012年6月25日-6月30日
Abstract: This presentation describes the user engagement process employed during the promotion of the HKUST Library Learning Commons. Learning Commons was developed as a capital project of HKUST in the context of curriculum reform. The paper introduces the background and features of the facility, and focuses on the rigorous promotion program that was based on the concept of user engagement.
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