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|Title: ||If you build it, they will come : an intra-institutional user engagement process in the Learning Commons|
|Authors: ||Chan, Diana L. H.|
Wong, Gabrielle K. W.
|Keywords: ||User engagement|
|Issue Date: ||2013 |
|Citation: ||New library world, v. 114, Iss. 1/2|
|Abstract: ||The paper uses the Learning Commons at HKUST Library as a case study to reveal insights on how to effectively engage different user groups. As a result of an proactive promotion plan and process for the Learning Commons, two significant outcomes emerged: enhanced learning activities in the Learning Commons, and improved image of the Library and identify of librarians.|
|Appears in Collections:||LIB Journal/Magazine Articles|
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