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Title: Quality assurance for online tutorials
Authors: Chu, Samuel K. W.
Keywords: Online tutorials
Online courses
Project management
Best practice benchmarking
User needs assessment
Usability testing
Formative evaluation
Quality assurance
Issue Date: 12-Dec-2001
Citation: Teaching innovations: fostering a creative and collaborative learning environment: proceedings of summary papers presented at the First Teaching and Learning Symposium by the teaching community of HKUST, Hong Kong, December 12, 2001, Hong Kong University of Science and Technology, Hong Kong, 2001, p. 207-215
Abstract: E-teaching and E-learning are the latest trends in education. Much has been written on the content, the technical know-how, and the benefits of offering courses and tutorials online. However, the literature lacks discussion of how we can be assured of the quality of these online courses and tutorials. This paper describes five quality assurance strategies adopted by the Hong Kong University of Science and Technology Library when producing its Information Literacy Tutorial ( project management, best practice benchmarking, user needs assessment, usability testing, and formative evaluation.
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