Please use this identifier to cite or link to this item: http://hdl.handle.net/1783.1/35316

Contextual factors for suppier and customer integration on product performance

Authors Yam, Richard C.M.
Lau, Antonio Ka Wing HKUST affiliated (currently or previously)
Tang, Esther P.Y.
Issue Date 2010
Source SCMIS 2010 - Proceedings of 2010 8th International Conference on Supply Chain Management and Information Systems: Logistics Systems and Engineering , 2010
Summary The beneficial impacts of supplier and customer integration are widely acknowledged in new product development. Despite this, prior empirical studies have not adequately addressed what integration processes lead an organization to achieve better product performance, nor which contextual factors for such integration are. This paper examines the impact of environmental (i.e. market certainty) and internal (i.e. internally integrated product development) factors on key supplier and customer integration processes (i.e. information sharing and product co-development with supplier and customer respectively) and in turn testifies the impact of them on product innovativeness and product performance.
Note 2010 8th International Conference on Supply Chain Management and Information Systems: Logistics Systems and Engineering, SCMIS 2010, Hong Kong, China, 6-8 October 2010, Category numberCFP1059K-ART, Code 83697
Subjects
ISBN 9789623676960
Language English
Format Conference paper
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